My built in microwave had the magnetron go bad. I called Mr.
Appliance and talked the the rep on the phone. Very nice and accommodating. She told me I was only responsible for the $89 if I did not get the repair done. I asked if they were reasonable and was told yes.
Day of service the tech arrived and said my magnetron was bad. He gave me an estimate of $456 to fix my $170 microwave. The part was $84 at Sears. They were charging $145 for the part and $300 for labor.
Of course I did not get the repair and paid the $90 for basically nothing. I asked the tech how many appliances they actually repair. He responded mostly only warranty jobs. I will be contacting the BBB as well.
Spread the word. Shady crooks!
Product or Service Mentioned: Mr Appliance Microwave Oven Repair.
Reason of review: Pricing issue.