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I had a whirlpool refrigerator in which the ice maker was working sporadically and making an awful noise. The rest of the freezer and refrigerator worked fine. I called Mr. Appliance that handled my zip code area. I spoke with Paul, the franchise owner, to arrange a...
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1.6
#1365695
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Long story short. Paid $329 dollars for an ice maker repair on my refrigerator. Was told it froze and gears were stripped. They thawed the old one and said new part would be in two days later. The old ice maker continued working and making ice. Being I authorized the...
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3.5
#1363915
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I paid through Lowe's to have a new Dishwasher delivered, installed, and have the old one hauled away. Waited a week, the "installer" said he couldn't do the job, but when I asked about hauling the old one he said he would take it in a few hours after his next...
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#1362339
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Was given an appointment for between 12-4 .Needed to have dryer repaired for house closing the next morning.Impressed on them the importance of having this done that day. No show by 4pm ,call office to be told he was running late but would be there soon .By 6pm I...
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#1354914
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Mr Appliance came and fixed a problem I had with our dryer. They replaced a part and everything was fine. 3 months later the same problem occurred. They came back out and replaced the part again. Here we are 6 months later and it has happened once again. We have...
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#1354093
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$471 part and service quote for a $121 retail part. Guess I should have read the reviews before I made the call. Same reviews multiple times. Price gouging at its best. I owe you a debt. New washer has been installed. Appreciate that. I deal with complaints all day...
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#1344885
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I had called them to fix my LG dishwasher. After checking it, I was told that the door hinge cord needed to be replaced and also the tech recommended replacing both sides. I said yes. The tech ordered the parts and came back to fix it a week later. I paid $250 aka 25%...
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2.0
I didn't like
  • Overall experience with this company
  • Unethical people
#1344635
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I called Mr. Appliance for a GE Refrigerator that stopped making ice. The # I called was 352-678-5388. The technician showed up with a tablet, poked the ice maker a few times and told me I needed a new ice maker but he did not have an extra one in his truck and one...
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1.0
I didn't like
  • No effort placed on fixing ice maker
#1340842
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I wish that I would have read the previous reviews on this site before contracting the services of Mr Appliance. "Price gouging" is a very appropriate term to say the least. We were given a quote and was told that the service fee would be included with the total price....
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#1340668
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Contact Mr Appliance

Mailing Address:
Mr Appliance
1020 N. University Parks Dr.
Waco, Texas 76707
United States
Phone:
(888) 988-2011
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We called for a washer repair. The initial appointment went great. We gave a deposit and scheduled a date. Everything Started out good until it was time to fix my washer. The date I was given for the repair was not the day I was told. No one even called me to tell me....
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1.5
I didn't like
  • Inadequate service expertise
  • Overall experience with this company
#1339697
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