Mr Appliance - Mr. Appliance customer service sucks!
Scheduled an appointment for refrigerator/freezer door repair. Was told between 8:00 and noon, then between 12:30 and 1:15.
No email either, which was supposed to be sent. After waiting 8 hours with no reasonable excuse, found someone else. Can't believe I waited that long for nothing. Once excuse after another.
Repairman finally texted he was tied up in traffic. That's bull and poor planning; first it was he had to get gas, later it was a need to get some parts. Was hoping I had discovered a good repair service that I could depend on now and in the future, but didn't happen.
Really, really disappointed.
Reason of review: Poor customer service.
Mr Appliance Cons: Wasting 8 hours for no service.
Location: Atlanta, Georgia
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content